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Sofia Forum
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Click the link below to access the Sofia Forum
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[
Sofia Forum
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SOFIA Support and Training
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Support
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Availability
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Response Time
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Annual Fee
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#Hours Included
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| Bronze |
Mon-Fri
9am-5pm EST
excl. holidays
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24 hours
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$5,000
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25
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| Silver |
Mon-Fri
8am-8pm EST
excl. holidays
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8 hours
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$10,000
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60
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| Gold |
7 days
8am-8pm EST
excl. holidays
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4 hours
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$20,000 |
140
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| Platinum |
24 * 7
365 days
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2 hours
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n/a
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Billing
- All of our support contracts will track and bill time in 30 minute increments.
Support Features
- Support via email, phone or fax
- Single live resource for complete problem ownership
- Rapid problem resolution, less downtime for you
- Call history reporting
- Use the time you've bought as you see fit (problem resolution, technical support, Q&A, code review, mentoring, J-Unit test setup etc.)
Support Upgrades
- Bronze To Silver: $6,000
- Silver to Gold: $12,000
Contact Salmon LLC at sofia@salmonllc.com for more information.
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Training
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Public Training Classes
Salmon LLC offer monthly 2-day training courses in our training facility, subject to enrollment. Course material includes J2EE concepts with emphasis on JSP technology. Our expert trainers will walk students through the following schedule:
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First Day
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Installation of The SOFIA Open Framework
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Overview and methodology discussion for using The SOFIA Open Framework
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Provide an introduction to The SOFIA Open Framework tutorial
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Walk thru basic SOFIA Open Framework examples
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Second Day
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Advanced SOFIA Open Framework examples
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Best practices using The SOFIA Open Framework
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All classes are held in the NYC area; laptops and Java knowledge required. Price per student is $1750.
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On Site Training
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A complete two day on-site session for $7000 plus reasonable travel and living expenses. Contact us at sofia@salmonllc.com for more details.
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Mentoring and Design Review
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Do you need a SOFIA expert to help your project along and provide you with expert advice on the best ways to design your SOFIA project? Concerned about best practices, performance and reusability? Bring in one of our SOFIA developers! The cost is $2000 per day for US based companies and $2500 per day for companies outside of the US. The daily rate does not include Travel and Living expenses. Drop us a line at sofia@salmonllc.com.
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Consulting
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Project Development
Salmon LLC is a full service consulting company. We are experienced in delivering fixed-price, on-time, within-budget applications. All of the Salmon LLC developers are Sun Java Certified and SOFIA experts. Our record of successful delivery speaks for itself. Feel free to contact us directly at projects@salmonllc.com.
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Project Development
Is SOFIA missing a feature that you really need? Are you having trouble using SOFIA with your favorite IDE or J2EE server? We are continually improving SOFIA, but if there is a feature or integration you must have then we can accommodate. Contact us at sofia@salmonllc.com for details and pricing.
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